Contribution is when a consumer of a design system gives back (design, code and design, documentation) — completing work that enriches the system by creating, extending, or enhancing tangible assets.It requires a consumer to identify a gap, know how to fill it, and be compelled to invest the time in doing so.

Ok, and how does the contribution process work if an ING designer would like to enrich ING’s official design library, Orange Juice?

Validating designs could be a challenging task in a large organization such as ING. Getting the right strategy in place to execute the process needs the right sponsors, tools and team support.

More than 3 years ago, ING didn't have a solid design system in place. I joined the Orange Juice Design Squad in late 2019, as the ambassador from Asia, eventually leading the Tooling and Operations function in Manila.

One of the main task is to investigate why there are gaps between design + code, what is the right tool for designers and developers' single source of truth. I teamed up with our local engineering leads - of mobile - iOS, Android, Web to onboard a design tool that can host local retail designs, enable collaboration and be our single source of truth.

When your handling different customers globally, your support channel needs to be accessible and